Get your support directly from the eBox Platform developer! eBox Technologies offers remote technical support directly for those customers that have purchased a commercial eBox server subscription.

Choose between three cost-effective support service packages that match your company's needs and budget and ensure the highest levels of reliability, security and uptime!

And if you don't need full years support, customers with commercial eBox server subscriptions can also purchase One-time Support services.

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eBox Essential

eBox Essential

Service package recommended for small businesses, with less than 50 users in the network. Includes unlimited on-line support through the eBox Support Platform. Maximum service delivery time: Next business day.
Price: 495€ (first year)
(Yearly renewal: 245€)

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eBox Standard

eBox Standard

Service package recommended for medium businesses, with less than 250 users in the network. Includes unlimited on-line support through the eBox Support Platform, IRC and phone support upon request. Maximum service delivery time: 4 hours.
Price: 995€ (first year)
(Yearly renewal: 495€)

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eBox Premium

eBox Premium

Service package recommended for large businesses, with over 250 users in the network. Includes unlimited on-line support through the eBox Support Platform, IRC and phone support. Maximum service delivery time: 1 hour.
Price: 1.995€ (first year)
(Yearly renewal: 995€)

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eBox One-Time Support

One-Time Support

Aimed at customers with an occasional need for technical support. Includes on-line support from the eBox Support Team for one eBox Platform related incident through the eBox Support Platform. Maximum service delivery time: Next business day.
Price: 195€

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eBox Success Stories

Our servers run Ubuntu 8.04 - eBox is based on the same software and distribution, moreover it has an easy-to-use and beautiful interface. It is a perfect match for us!

Andrea Canesi, Network Administrator, L.C.S. C. Colombo

Download success story