Guarantee your customers vendor-quality support! Get your own technical support directly from the eBox developers to ensure your customers the highest levels of reliability, security and uptime!

We offer three cost-effective service packages to match your customers needs and budget. Simply register your eBox installation in the eBox Support Platform, choose the service package your customer needs and start providing certified support services.

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eBox Essential

eBox Essential

Service package recommended for micro-businesses, with less than 10 users in the computer network. Includes unlimited on-line support with maximum service delivery time based on the severity of the issue (24 hours) during office hours.

eBox Professional

eBox Professional

Service package recommended for small enterprises, with less than 50 users in the computer network. Includes unlimited on-line support with maximum service delivery time based on the severity of the issue (1-24 hours) and unlimited phone support during office hours.

eBox Enterprise

eBox Enterprise

Service package recommended for medium enterprises, with over 50 users in the computer network. Includes unlimited on-line support with maximum service delivery time based on the severity of the issue (1 hour) and unlimited phone support during office hours, together with extended phone support in emergencies.

 

eBox Success Stories

From our point of view, Aitire and Aibox are clear examples of the opportunities open source software, and in particular eBox Platform, offers to SMBs: by combining Dell hardware and eBox Platform, Aibox meets the needs of any organization with less than 50 users in their network at unbeatable cost.

Javi Vázquez, COO, eBox Technologies

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